North Carolina CNA Written Practice Exam

Question: 1 / 400

Which method is acceptable for communicating with a patient who has difficulty understanding?

Using complex medical terminology

Speaking quickly and softly

Utilizing simple language and gestures

Utilizing simple language and gestures is the most effective method for communicating with a patient who has difficulty understanding. This approach helps to ensure that the patient is more likely to grasp the information being conveyed. Simple language minimizes confusion and increases comprehension, while gestures can aid in conveying meaning, especially when words alone may not suffice. This method respects the patient’s challenges and promotes effective communication, fostering a supportive environment.

In contrast, using complex medical terminology can create barriers, as it may confuse the patient further. Speaking quickly and softly can make it hard for the patient to follow along, and avoiding direct eye contact can hinder trust and clarity in the interaction. Clear and direct communication is essential in healthcare settings, especially for patients who may already be feeling vulnerable due to their health conditions.

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Avoiding direct eye contact

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